Appointment Information

Pre-Appointment

  • All new client appointments require a deposit to be paid by the end of business day that the appointment is booked, otherwise the appointment is forfeited.
  • Please ensure that you are makeup free and have no creams or oils on your face. 
  • Please cleanse your lashes before your appointment.  
  • No caffeine for at least 4 hours before your appointment. 
  • You will be laying down (or having a nap) for anywhere from 1.5-3 hours depending on the service. 
  • Please keep your cellphone on silent during your appointment unless of an emergency as it can become distracting. This is YOU time!
  • If you wear contacts, please bring the case and solution they come in as they cannot be worn during treatment. 

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Post Appointment & Aftercare

  • Heat sources such as hair dryers, ovens, BBQ’s etc can melt the lashes. Avoid strong heat sources to maintain the integrity of the extension. 
  • Avoid rubbing or pulling your eyelashes.
  • Do not remove extensions on your own.
  • Clean your extensions with an oil free extension specific cleanser daily. Twice a day if you are on the more oily side. 
  • Avoid oil based products. 
  • Do not sleep on your face. 
  • Book a fill appointment every 2-3 weeks to keep them looking their best.
  • There are many different factors that come into play with retention. These include but are not limited to: medications, hormones, diet changes, stress and aftercare. If you are experiencing any type of retention issues, please contact your eyelash artist to troubleshoot. 
  • Enjoy your fluffy, new lashes! Brush them daily
  • Lash Lift appointments:
  • Do not get lashes wet for 24 hours post appointment 
  • Mascara can be worn on lifted lashes once they are beyond the 24 hour mark 
  • Lash lift lasts 6-8 weeks